Bookings

Reservations made are subject to availability and confirmation of payment.

To confirm the reservation the guest must make a 50% payment. The remaining 50% are to be paid till 30 days before check in.

If the property is damaged, guests must inform us so that we can assess the amount to be charged.

The reservation will be subject to cancellation if it is not possible to authorize the retention of the deposit amount, so it is important for the guest to make sure that their credit card is valid and has sufficient funds. If it is not possible to hold the deposit, you will be notified by email and will have 12 hours to try another payment method.
All prices include VAT at the legal rate in force.

Payment for reservations can be made by Visa, MasterCard credit card and Apple Pay.

Guests are also subject to the special rules available at the accommodation.

Upon completion of the reservation, the reservation holder will receive an email and/or SMS from Ericeira Sunset Villa  with confirmation of the reservation and with important explanations about the accommodation and information about additional services (such as transfer service or extra cleaning service).

Guests will be asked to fill in an Accommodation Bulletin which is extremely important for the preparation of the stay.

The Accommodation Bulletin will ask for, among other things, the time of arrival, the total number of people staying - so that we can provide the right amount of bed linen and bath towels - as well as mandatory information regarding foreign and border services.

Guests must indicate the exact number of people on the Accommodation Form. The number of guests specified in the reservation must not exceed the number of guests present in the accommodation. If the number of guests exceeds the limit, Ericeira Sunset Villa reserves the right to require guests to leave the accommodation without any compensation or refund of fees paid.

Ericeira Sunset Villa cannot assume any responsibility for incorrect or non-completion of the Accommodation Bulletin.

Any attempt to alter and/or violate the original information will invalidate the Accommodation Form and will be subject to cancellation of the reservation.

Once the booking has been confirmed, the following charges will apply in the event of cancellation:

a) The guest will pay 10% of the total amount of the reservation in case the cancellation occurs more than 60 days before check in;

b) The guest will pay 50% of the total amount of the reservation in case the  cancellation occurs 60 days or less before check in;

c) The guest will pay 75% of the total price of the reservation in case the cancellation occurs 30 days or less before check in.

d) The guest will pay 100% of the total price of the reservation in case the cancellation occurs 15 days or less before check in.

In the event of an overbooking situation (i.e. simultaneous bookings in the same accommodation) in the accommodation booked by the Guest, the Guest expressly acknowledges and accepts that Ericeira Sunset Villa will reallocate the booking to an accommodation in the same category (in any case, ensuring that the quality of the Accommodation made available is not inferior to the Accommodation booked by the Customer), at no additional cost to the Guest, and without, for this reason, being entitled to any compensation from Ericeira Sunset Villa.

Smoking is not allowed inside the accommodation.

Under the terms of Article 45(1)(a) of the Convention for the Application of the Schengen Agreement, the accommodation of foreign nationals must be notified to the Foreigners and Borders Service, which includes all those who are not Portuguese nationals.

For the purposes of the previous paragraph, all guests with foreign nationality must provide all the data relating to their identification, no later than the check-in date, via the Accommodation Bulletin.

Guests must notify Ericeira Sunset Villa of any damage to the accommodation, contents, equipment or accessories that occurs during their stay, even if the guest considers the damage to be normal wear and tear and not their fault. If the guest fails to notify Ericeira Sunset Villa of such damage, they may be held responsible for it.

Additional services

Ericeira Sunset Villa offers various additional services to guests, such as private transfers, cleaning and laundry services, cribs, some tours and activities.

All additional services are provided on request and are subject to confirmation of availability.

SalmarAlojamentos is not responsible for any services provided by external suppliers.

Check-in and Check-out

At check-in, identification documents will be requested from the person responsible for the booking, as well as from all foreign guests, for the purposes of confirming the information provided.

Unless otherwise agreed, the accommodation will be occupied on the check-in date between 16h00 and 18h00.

In the event of late check-in - after 6pm - the automatic check-in service may be available, but guests must confirm this in advance with Ericeira Sunset Villa. The automatic check-in service depends on guests filling in the Accommodation Form in full beforehand.

Check-out time is 10:00 a.m. and all guests must leave the accommodation at the appointed time. Guests are asked to inform SalmarAlojamentos of their desired check-out time so that a member of the SalmarAlojamentos team can be present.

If the guest refuses to leave, Ericeira Sunset Villa reserves the right to enter the accommodation, remove the guest's belongings, change the locks and take any other necessary action. (The guest will be responsible for the costs of such action).

Any changes to check-in and check-out dates and times must be confirmed by Ericeira Sunset Villa. In the event of delays, without prior notice and without confirmation from Ericeira Sunset Villa, a charge corresponding to the price of one night will be made.

Guests must return all keys at the time of check-out.